Our policy · Students · Parents · Tutors

Real help, done properly.

A tutor on TaskTutors will sit with you for as long as it takes, teach you the thing you are stuck on, and stay until you can do it on your own. What they will not do is produce the work you hand in. This page says exactly where that line falls, so nobody is surprised mid‑session.

In force since 15 September 2026 · Binding on every tutor and every student · Part of our Terms of Service
We teach you how to do it.
We don’t do it for you.

Everything below is that one sentence, applied to the situations that actually come up.

The three tiers

Most policies give you a flat yes or no. That would be wrong in both directions, because the rule your school or university actually applies turns on one thing: whether the person who set the work gave permission. So there are three tiers, not two. This is the same from Grade 1 to a graduate degree.

Tier 1 · Always fine
Teaching that never touches the work being graded

No permission needed. Book as much of this as you like.

  • The concept, taught properly. I don’t understand integration by parts. Explained from wherever your understanding actually stops.
  • The same type of problem, not your problem. Your tutor works an equivalent question they wrote themselves, then you go and do yours alone. This is the single most useful thing a tutor does and it is always allowed.
  • Extra practice the tutor builds for you. Problem sets, mock questions, a practice test, and marking it afterwards.
  • Released past exams and practice material your teacher, department or school has published for students to use.
  • How to study. How to read a textbook, plan an essay, structure an argument, revise for a final, manage exam timing.
  • Work you have already been graded on. A returned midterm is yours to learn from.
If you are ever unsure about something in Tier 2, ask your tutor to teach it this way instead. It works just as well and it is never a problem.
Tier 2 · Only if your course allows it
Working on the actual thing you will hand in

Ask your teacher or instructor first. Many classes permit tutoring here, from Grade 1 to a graduate degree. Some do not. Assume not until you know.

  • Working through your own graded homework with a tutor, even when you do all the writing.
  • Feedback on a draft you are going to submit.
  • Debugging code you are going to submit.
  • Talking through your own lab data or your own results.
  • Your section of a group project.
Why this tier exists. Across Canada, from Grade 1 to a graduate degree, the standard turns on the same thing: permission. The University of Calgary words it as giving or receiving assistance in completing academic activities without the instructor’s permission, and most schools and universities say something close. So the test is not whether you copied. It is whether you were helped to complete graded work without permission. That is why we only worked through it together is not automatically a defence, and why the person who set the work has the final word.

How to check, in two lines. Email your teacher or instructor: May I work with a tutor on this assignment? Keep the reply. Course outlines and class handbooks often answer it already.
Tier 3 · Never
No course permits this, and no tutor here will do it

Asking for any of this ends the session. Providing it ends the tutor’s account.

  • Completing any part of what gets submitted. A question, a paragraph, a function, a table, a citation list.
  • Handing over the answers to the questions being graded, in a session or over chat. Giving answers is completing the work.
  • Any help while an assessment is open. A test, a quiz, a midterm, a final, a take‑home, an open‑book. One quick question counts.
  • Writing or rewriting your text. A tutor may tell you a paragraph is weak. A tutor may not type into your document.
  • Sharing course materials. Lecture slides, instructor notes, past papers that were not released, marked assignments, solution manuals.
  • Logging in as you, or sitting anything under your name.
None of this changes if your teacher is relaxed about it, if the assignment is worth two percent, or if you are out of time.

What your institution says

We did not invent this standard. Every school, college and university in Canada has its own version, and yours is the one that counts. Here is how one Calgary university words it, as an example of what they nearly all say.

Unauthorized assistance includes “cooperating, collaborating or otherwise giving or receiving assistance in completing academic activities without the Instructor’s permission.” University of Calgary, Student Academic Misconduct Policy

Read it closely. It does not say copying, and it does not say the tutor did the work. The standard is assistance in completing, and the thing that makes assistance authorised is permission from whoever set the work. That is the whole reason Tier 2 above is a question rather than a yes. It works the same way at every level: a Grade 4 teacher, a high-school department, a college programme and a university faculty each set their own rules. Where your teacher’s or instructor’s rules are stricter than ours, theirs win.

If you are a tutor

You will be asked. Usually politely, usually by someone under real pressure who does not think they are asking for anything unusual. Here is what to say.

Say this
“I can’t work on the one you’re handing in unless your course allows it. But I’ll teach you the exact same thing on a question I write right now, and you’ll finish yours in ten minutes.”

It is not a refusal, it is a counter‑offer. It keeps you in Tier 1 no matter what their course rules say, and it is usually the session that gets you rebooked, because the student leaves able to do something they could not do an hour earlier.

🛡️ Your safe default

  • Teach on a parallel problem. If you never touch the graded question, you are in Tier 1 and you never have to work out what their course allows.
  • If you are a student yourself, helping someone else cheat is misconduct on your own record, at your own institution. The risk is not only theirs.
  • Doing the work is the fastest way to lose a student. They come back for the mark, never for the teaching, and they leave the moment someone is cheaper.
  • Tell us when it happens. Use the report button in session chat, or email us. You will never be penalised for reporting, and a report on file is what protects you if that student is later investigated.

📄 About materials

  • Teach from your own work. Your notes, your problems, your worked examples.
  • Never upload or send course slides, instructor notes, unreleased past papers, marked assignments or solution manuals, including from a course you took yourself.
  • Aced the course last term? That is genuinely why students will pick you. Teach what you learned, not the file you kept.
  • Files shared in session chat are deleted automatically the night of the session. That is a privacy measure, not a licence.

If you are a student or a parent

Three things worth knowing before you book.

🎓 The risk is yours

In a misconduct case it is the student who answers for it, not the tutor. Penalties at Canadian universities run from a mark of zero, through suspension, to expulsion and a revoked credential. A tutor who says no is the one looking after you.

❓ Check once, then relax

One message to your teacher or instructor settles Tier 2 for the whole term: may I work with a tutor on this? Keep the reply. Until you have it, ask your tutor to teach you on a practice question instead.

📅 Book earlier

Almost every request that crosses the line is a scheduling problem wearing a disguise. Booked a week out, Tier 1 teaching is enough. Booked at 11pm the night before, nothing legitimate is.

What happens if someone crosses it

Written down in advance, in order, so enforcement is never a mood. Where the conduct is serious we start part‑way up this ladder rather than at the bottom of it.

1
We look into itEvery report is read by a person. We contact both sides, and we do not act on one account of a session alone.
2
A warning, on the recordFor a first, genuine misunderstanding, and most of them are exactly that. The tutor or student is told precisely where the line was, and it is noted on their account.
3
Suspension while we reviewBookings stop. For a tutor, the payout for the session under review is held until it is resolved.
4
RemovalAnything in Tier 3 means removal from TaskTutors. For a clear case this is the first step, not the last one, and it is permanent.
5
Money and cooperationWe may refund a student in full and withhold the payout for any session where work was completed rather than taught. Where we are legally required to, or where a child’s safety is involved, we cooperate with the authorities.

⚑ How to report

Every session chat has a Report button, and you can always email hello@tasktutors.ca. A person reads every one. Reporting in good faith never counts against you, as a tutor or as a student.

📜 What we keep

Booking records, payment records, session chat, and the timestamp of every agreement to this policy. If an institution makes a legitimate inquiry about a session booked here, we answer it honestly, within the limits of our Privacy Policy.

For instructors, departments and institutions

If you believe something on TaskTutors involves your course, whether that is your materials being shared, an assessment being completed, or a student of yours being helped across the line, write to us directly. You will get a person, not a form, and you will not need a lawyer to be taken seriously.

hello@tasktutors.ca with “academic integrity” in the subject line. We acknowledge within two business days.

Course material takedown

Tell us what the material is, where it appeared, and that you hold or represent the rights. We remove it and deal with the account that posted it. We do not require a formal notice first.

An inquiry about a session

We keep booking and payment records and will answer a legitimate inquiry honestly, within the limits of Canadian privacy law and our Privacy Policy.

Tell us your course rules

If your class, course or department permits less than Tier 2 allows, tell us and we will carry that instruction to the tutors who list it. Schools and school boards are as welcome to do this as universities.

Tutors who name your institution

Affiliations here are self‑declared and shown plainly as such. We claim no endorsement by any school or university, and we use no institution’s logo or branding.

Where responsibility sits

The honest version, because a policy that overclaims is worth less than one that does not.

We are a marketplace

Tutors on TaskTutors are independent. They are not our employees, and the tutoring agreement is between the tutor and the student or their parent. We set this standard, we enforce it, and we remove people who break it. We do not sit in the room.

Sessions are private

We do not record or monitor tutoring sessions, and we will not pretend to. That is a deliberate privacy choice, and it means enforcement depends on people telling us, which is why reporting matters so much here. The one exception is a large lecture-style group talk, which is recorded, and the host is told so before it starts.

This is not legal or academic advice

Nothing here is a ruling on your situation or a guarantee about how your institution will treat it. It is the standard we hold everyone on TaskTutors to, and we may update it. The date at the top of this page tells you when we last did.

Common questions

Can a tutor help me with my homework?
It depends on whether the homework is being graded, and on what your teacher or instructor allows. A tutor can always teach you the method on a different problem of the same type. Working through the actual questions you will hand in is only allowed if your class permits outside help, so check your syllabus or course outline, or just ask.
Why is working through my own homework not simply allowed?
Because the rule is not about copying, it is about permission. Every school, college and university in Canada sets its own, and the person who set your work has the final word. The University of Calgary words it as giving or receiving assistance in completing academic activities without the instructor’s permission, and most institutions say something close. So the test is not whether you copied. It is whether you were helped to complete graded work without permission. Many classes do permit tutoring. Some do not. Only your teacher or instructor can tell you which.
What can a tutor always do, whatever my course says?
Teach the concept, work a problem of the same type that is not the one you are handing in, build you extra practice, go through released past exams, mark a practice test, and teach you how to study, plan an essay or revise. None of that touches the work being graded, so no permission is needed.
What about a take-home exam or an online quiz?
Never. A take-home exam is still an exam, even when it is open book and even when you have a week to finish it. Once an assessment is open, no tutor may help with it. Book the week before instead, which is where the help actually pays off.
Can a tutor check my essay?
Only if your course allows outside feedback, and many do. Where it is allowed, a tutor can tell you what is unclear and where the argument is thin. A tutor never rewrites your text. The words you submit have to be yours.
My tutor said no. Why?
Because they are protecting you. In an academic misconduct case it is the student who answers for it, not the tutor. Penalties at Canadian universities run from a mark of zero through suspension to expulsion and a revoked credential. A tutor who says no and then teaches you to do it yourself is doing the job you paid for.
What if I am not sure whether my course allows it?
Treat it as not allowed until you have checked. Ask your teacher or instructor in two lines: may I work with a tutor on this assignment. Keep the reply. Until then your tutor will teach you on an equivalent problem instead, which is always permitted and works just as well.
Does TaskTutors watch my sessions?
No. Tutoring sessions are private and we do not record or monitor them. We act on what people tell us, which is why there is a report button in every session chat and why tutors are asked to report students who push for work completion. The one exception is a large lecture-style group talk, which is recorded, and the host is told so before it starts.
I am a tutor and a student asked me to do their assignment. What do I do?
Say no, offer to teach them the same thing on a different problem, and tell us. You will never be penalised for reporting it, and a report on file is what protects you if that student is later investigated.
Can a tutor share lecture slides, past exams or solution manuals?
Never. Course materials belong to the instructor or the institution. Passing them on is both a copyright problem and, in most academic integrity policies, misconduct in its own right. Tutors on TaskTutors teach from their own materials.

Help that still counts as yours

Book a tutor who will teach you the thing rather than hand you the answer, and walk into the exam able to do it alone.

Browse tutors →

This page forms part of our Terms of Service. Every tutor and every student agrees to it before a session can be booked. It does not replace your own institution’s academic integrity policy, which always applies to you and may be stricter.
Questions, or something to report? hello@tasktutors.ca · Teaching with us? Become a tutor →